{"id":800,"date":"2008-09-08T14:48:23","date_gmt":"2008-09-08T22:48:23","guid":{"rendered":"http:\/\/www.katylee.com\/blog\/?p=800"},"modified":"2008-09-08T14:49:20","modified_gmt":"2008-09-08T22:49:20","slug":"honda-odyssey-transmission-approved","status":"publish","type":"post","link":"https:\/\/katylee.com\/blog\/2008\/09\/08\/honda-odyssey-transmission-approved\/","title":{"rendered":"Honda Odyssey transmission approved"},"content":{"rendered":"

(See the beginning of my transmission problem here<\/a>)<\/p>\n

I am happy to report that American Honda has agreed to pay for the part for a new transmission, providing I pay for the labor.<\/p>\n

I am satisfied with this arrangement. I think that’s fair. Though the labor is a little expensive (the dealer said it would be about $800), it’s better than paying $3000 for the entire thing.<\/p>\n

Here is what happened:<\/p>\n

I took my car into the Diamond Bar Honda dealer at 7:30am. The service person Alan was very helpful, very nice, very efficient, and offered to have my car washed. It certainly needs a wash, and they are suppose to give a complimentary car wash. The last time I was there several years ago, they said they would wash my car and didn’t. It’s not a big deal, but I told Alan that they shouldn’t offer to wash it unless they are really going to do it. He says agrees, and will make sure it’s washed.<\/p>\n

Then at about 10:30am, Alan called me to tell me that Wayne at American Honda offered to give me the transmission providing I pay for the labor. I accepted the offer and now my car is at Honda for the next several days.<\/p>\n

In addition, Alan sold me on replacing the transmission fluid gaskets because it was leaking. Another $250.<\/p>\n

It’s always like that when you go to the mechanic. It’s never just one thing. In my next life, I’m going to take auto mechanics in high school.<\/p>\n

My mechanic at Fuji Auto said he was sure Honda will not cover my transmission on an expired warranty. He is wrong. In a capitalistic society, companies will often times bend backwards for the customer, especially if you scream loud enough (not literally).<\/p>\n

Also in a capitalistic society, you should commend the good service of an employee and the company. It encourages them to do more in the future, and it helps that employee to have it in his file. I called Wayne to thank him, and when this is done, I will write a letter of commendation to Wayne, cc his supervisor.<\/p>\n","protected":false},"excerpt":{"rendered":"

(See the beginning of my transmission problem here) I am happy to report that American Honda has agreed to pay for the part for a new transmission, providing I pay for the labor. I am satisfied with this arrangement. I think that’s fair. Though the labor is a little expensive (the dealer said it would […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[32],"tags":[],"class_list":["post-800","post","type-post","status-publish","format-standard","hentry","category-honda-customer-service"],"_links":{"self":[{"href":"https:\/\/katylee.com\/blog\/wp-json\/wp\/v2\/posts\/800","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/katylee.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/katylee.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/katylee.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/katylee.com\/blog\/wp-json\/wp\/v2\/comments?post=800"}],"version-history":[{"count":0,"href":"https:\/\/katylee.com\/blog\/wp-json\/wp\/v2\/posts\/800\/revisions"}],"wp:attachment":[{"href":"https:\/\/katylee.com\/blog\/wp-json\/wp\/v2\/media?parent=800"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/katylee.com\/blog\/wp-json\/wp\/v2\/categories?post=800"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/katylee.com\/blog\/wp-json\/wp\/v2\/tags?post=800"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}